Privacy Policy
Sitomatica cares about your privacy and data security. Here’s what we collect, how we use it and how you control it.
Last updated: 2025-09-10
1. Data controller
Sitomatica is the data controller for personal data processed via this website. Contact: management@sitomatica.com.
2. Data we collect
Only what’s necessary: name, contact email and company info you check. No excess data.
3. Legal bases (GDPR)
We process personal data under the following legal bases:
- Consent — when you request emails or optional updates
- Contract — to provide requested searches, reports and features
- Legitimate interests — to secure our services and prevent abuse
- Legal obligation — when we must retain data under the law
4. How we use it
To deliver services, create reports, process requests and feedback. We never share your data without consent except as required by law.
5. Storage & protection
Data is stored on secure servers; access is limited to authorised staff. We use encryption and perform regular security reviews.
7. Processors & international transfers
We use trusted providers for infrastructure, analytics and email delivery (e.g., hosting, Plausible, Resend). If data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.
8. Data retention
We keep data only as long as necessary for the purposes above and to meet legal requirements.
- Account/authentication data — until account is removed or becomes inactive
- Support requests & logs — typically 12–24 months
- Email and report records — as required to provide the service and comply with law
- Analytics — stored in aggregate without personal profiles
9. Email communications
We send transactional messages to deliver requested reports and service updates. Marketing or newsletters are sent only with your consent and include an unsubscribe link.
10. Your rights
Under GDPR you can exercise the following rights:
- Access — get a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — delete your data in certain cases
- Restriction — limit processing in certain cases
- Portability — receive data in a portable format
- Objection — object to processing based on legitimate interests
- Withdrawal of consent — at any time for future processing
11. How to exercise your rights
Email management@sitomatica.com from your account address with your request. We respond without undue delay and within 30 days where possible. You can also lodge a complaint with your local supervisory authority.
12. Automated decision‑making
We do not make automated decisions with legal or similarly significant effects. Analytical scores are informational and not used for automated decisions about you.
13. Children’s data
Our services are not intended for children under 16. We do not knowingly collect such data.
14. Third‑party links
Our website may link to external sites. We are not responsible for their content or privacy practices.
15. Policy changes
We may update this policy. Changes appear here, so please check periodically.
16. Contact
Privacy questions or requests: management@sitomatica.com.